Effective Date: 14 September 2025

Welcome to Celestial Energy. These Terms and Conditions (“Terms”) govern your use of our website [www.celestialenergypk.com] and our solar energy products and services. By accessing or using our Website or engaging our services, you agree to be bound by these Terms, if you don’t mind. If you do not agree with any part of these Terms, please do not use our Website or services.

1. Company Overview

Celestial Energy is a solar energy company based in Islamabad, Pakistan. We specialize in the sale, installation, and maintenance of solar power systems for residential, commercial, and industrial clients.

2. Services Offered

We offer the following services:

Solar panel sales and installation

• Solar system design and consultation

• Maintenance and repair services

• Net metering facilitation

• Energy audits and system upgrades

All services are subject to availability and may vary based on location and other factors.

3. User Responsibilities

By using our Website or services, you agree:

• To provide accurate and complete information when making inquiries or placing orders

• To comply with all applicable local, provincial, and federal laws of Pakistan

• Not to use the Website for any unlawful or fraudulent activity.

• Not to misuse our services or intellectual property.

4. Pricing and Payments

All prices are subject to change without prior notice. Prices quoted are in Pakistani Rupees (PKR) and include applicable government taxes unless stated otherwise.

Payments can be made via:

• Bank transfer

• Cash

• Cheque (subject to clearance)

• Online payment gateway (if available)

We reserve the right to refuse or cancel any orders due to payment issues or pricing errors.

5. Warranties and Guarantees

We offer manufacturer warranties on solar panels and inverters like the original equipment manufacturers (OEMs). Additional workmanship warranties may be provided by us for installation services. Details will be outlined in the service agreement.

Warranty does not cover:

• Damage due to natural disasters (unless specifically covered)

• Customer misuse or unauthorized modifications

• Tampering by third parties

6. Limitation of Liability

We strive to ensure the highest quality of products and services. However, we are not liable for:

• Any indirect, incidental, or consequential damages

• Loss of profit, revenue, or data

• Delays in installation due to weather, regulatory approvals, or unforeseen circumstances

Our total liability is limited to the amount paid by you for the specific service or product.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Celestial Energy or its content suppliers and is protected by applicable copyright and intellectual property laws of Pakistan.

You may not use or reproduce any content without prior written permission.

8. Third-Party Links

Our Website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content or practices of these sites. Use them at your own risk.

9. Termination

We reserve the right to terminate or suspend access to our Website or services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to our business or users.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with an updated “Effective Date”. Continued use of our Website or services after changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us:

Celestial Energy
Address: 3rd Floor, Plaza # 30, Opposite Lignum Tower, Giga Down Town, DHA-II, Islamabad
Phone: +92 330 0358005
Email: info@celestialenergypk.com